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FAQ

Questions, answered.

Everything clients usually ask before we start — about services, pricing, timelines, process, technology and support. Still unsure? We are one message away.

What services does Rekso Software Engineering offer?

We design and build digital products end to end. Core services include company-profile websites, CMS platforms, e-commerce and marketplaces, custom web apps and SaaS, mobile apps, Web3 and smart-contract products, AI features, UI/UX design, backend and API engineering, data and analytics, DevOps and cloud, and SEO and performance optimisation. We can take a project from concept to production, or plug into an existing team.

How much does a software project cost?

Pricing is indicative and scoped per project. A company-profile website starts around Rp 5 million, a CMS platform or custom web app typically ranges from Rp 15–40 million, an e-commerce platform from Rp 40–90 million, and enterprise platforms from Rp 90 million upward. Every engagement starts with a written scope and a fixed quote, so there are no surprises.

How long does a project take?

Timelines depend on scope. A marketing website takes roughly 1–3 weeks, a CMS platform 3–6 weeks, an e-commerce or SaaS build 6–12 weeks, and larger enterprise systems longer. We work in two-week sprints with weekly demos, so you always see progress on a live staging environment.

What is your development process?

Six stages: discovery and scoping, design and prototyping, building in the open with weekly demos, QA and performance testing, launch and handover, then optional support and evolution. You receive a written plan before any code is written and full documentation at handover.

Do I own the source code and infrastructure?

Yes. On handover you own the source code, the repositories and the infrastructure. We deploy to your accounts where possible and provide documentation plus a walkthrough so your team is never locked in.

Which technologies do you use?

Our default stack is Next.js, React and TypeScript on the front end, with Postgres and Supabase on the back end, deployed to Vercel or similar cloud platforms. For blockchain work we use Solidity and modern Web3 tooling, and we integrate payment providers such as Midtrans and Xendit. We choose technology to fit the problem, not the other way around.

Do you work with international clients?

Yes. We are based in Indonesia and work with clients worldwide. Communication is in English or Indonesian, and we schedule calls to suit your time zone.

How do payments and contracts work?

Engagements follow a simple milestone structure — typically 40% to start, 40% at an agreed midpoint and 20% on delivery. We provide a written proposal and contract before work begins, and can work under fixed-price or time-and-materials models.

Can you sign an NDA?

Absolutely. Many of the products we build are under NDA and shown as confidential case studies. We are happy to sign your NDA before any details are shared.

Do you offer support after launch?

Yes. We offer monthly retainers for monitoring, improvements and new features, as well as ad-hoc support. Handover includes documentation so your team can also run things independently.

Still have questions?

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